Alpilles Premium ServicesUrgent call-out request in Saint-Rémy-de-Provence and the Alpilles
Water leak, power cut, broken air conditioning, jammed door, pool problem or stuck gate: Alpilles Premium Services coordinates your urgent call-outs in Saint-Rémy-de-Provence and across the Alpilles.
When you contact us by phone, text message or through the website, a member of our team assesses the situation with you, sends the right professional from our network and follows up. You receive a reply in under an hour and an intervention is arranged within 24 hours, including weekends and public holidays, depending on the nature of the request and availability.
Which emergencies can we handle?
Alpilles Premium Services coordinates call-outs for plumbing, electrical work, air conditioning, pools, locksmithing, gates and shutters, household appliances, Wi-Fi, pest control and express cleaning, among others.
This way you have a single point of contact, with no need to search for several contractors. It is particularly suited to owners of second homes and to anyone who is not on site.
How does a call-out request work?
Your request is handled in three steps:
- You tell us about the problem, the address of the property and any information available.
- Your contact assesses the request, selects the right professional and gives you an estimated timeframe.
- The work is carried out discreetly and with respect for the property. You then receive a clear report.
If the problem cannot be solved straight away, Alpilles Premium Services sends you a quote for any further work and explains exactly what happens next.
Which towns and villages do we cover?
We carry out call-outs in Saint-Rémy-de-Provence, Eygalières, Maussane-les-Alpilles, Les Baux-de-Provence, Fontvieille and Paradou.
Requests from neighbouring villages can also be considered, depending on the address, the nature of the request and availability.
Request an urgent call-out
Contact Alpilles Premium Services on +33 6 28 64 76 77, by text message or through the form on our website.
Our call-out services
Air conditioning
Unit not working, air not cold enough, water leak, noise or error message.
Electrical
Power cut, tripping breaker, faulty socket or lighting and failure of powered equipment.
Express cleaning
Tidying up before an arrival, between two rentals or after an incident.
Gardening and outdoor areas
One-off restoration, preparing the grounds, checking irrigation and tailored maintenance.
Household appliances
Fridge, dishwasher, washing machine, oven or other appliance out of order.
Locksmith
Jammed door, lost key, faulty lock and access to secure.
Pest control
Wasp or hornet nest, insects, rodents and making the area safe.
Plumbing and bathrooms
Leaks, blocked toilets, showers or sinks, bad smells and faulty bathroom fittings.
Pool
Green or cloudy water, broken filtration, leak, water treatment and restarting the pool.
Wi-Fi and internet
Router unreachable, unstable connection, poor coverage and disconnected repeater.