At Alpilles Premium Services, every intervention is designed to be fast, smooth and without wasted time. Every request receives immediate attention to ensure an instant response, because we know your needs may require urgent and reliable action.
Expertise
Our know-how is based on an in-depth knowledge of technical professions, reinforced by solid field experience. This mastery allows us to provide reliable, precise and perfectly adapted services to our clients' requirements.
Pragmatism
We get to the point. At Alpilles Premium Services, every solution is designed to be simple, effective and adapted to real-world conditions, to deliver both relevant and lasting results.
Who are we?
A property owner's experience for other property owners
"For over twenty years, I had the pleasure of staying in the Alpilles as a tenant of magnificent properties. For the past two years, I've been experiencing the other side as the owner of my farmhouse.
This dual experience has allowed me to understand the challenges property owners face, particularly during peak season: hornet nests, pool turning green, broken gates, Wi‑Fi outages… All situations that can become sources of stress and financial losses when dealing with demanding, even dishonest tenants.
To address this, I have built a network of technical specialists capable of intervening quickly for all types of urgent needs. A tailored legal response can also be provided in the event of abusive refund requests.
Today, I am accompanied by Andrea Ceniccola, CEO of Alpilles Premium Services. A native of the region and deeply rooted in the Alpilles, he shares this same demand for a job well done. Together, we put our expertise and our network at the service of your peace of mind, with an immediate response and intervention within 24 hours."
No. We work in primary residences as well as second homes, holiday houses, luxury properties and homes used for seasonal rentals.
Yes. We build fully tailored packages (weekly, monthly, seasonal or annual) based on the needs of each property.
Yes. We support many owners who do not live locally. We go directly to your property and can keep you informed before, during and after every visit.
Yes. If you wish, your tenants can contact us directly whenever they need to. We respond quickly and keep you informed of the situation.
Yes. If you run into a problem during your stay (air conditioning, pool, plumbing, electricity, etc.), we can step in quickly. Depending on the nature of the request, we may also liaise with the owner if needed.
Yes. We can combine several services in a single visit to save you time and simplify the management of your property. If certain services require additional resources or extra work, we will let you know beforehand and send you a suitable proposal.
Yes. Our technicians carry the equipment needed for most jobs. If specific equipment or parts have to be ordered, we tell you transparently. In that case, a written quote is submitted to you before anything is ordered.
Yes. We can prepare your property between two stays: cleaning, checking the equipment, restoring anything that needs it, garden, pool or any other work required before the next guests arrive.
Yes. We work regularly with agencies, concierge services and property managers to ensure fast response times and quality follow-up.
When our work is complete, we send you a detailed report. We also keep you informed by email. If you prefer, we can keep you updated by phone as well.
We carry out a diagnosis, explain the situation and, once you agree, order or arrange the replacement of the necessary items as quickly as possible. If supplies or additional work are required, a quote is always sent to you before anything is approved.
We make the situation safe, explain the possible solutions and coordinate the necessary steps until the problem is resolved. If further work proves necessary, we present a suitable solution and its cost before continuing.
At Alpilles Premium Services, we favour quality over quantity. Every job is carried out with responsiveness, discretion and high standards, with full respect for your property. We offer a fully bespoke service, a single point of contact, transparent communication and rigorous follow-up, so you enjoy genuine peace of mind.
For any urgent request requiring a visit within 24 hours, our pricing is as follows: a minimum call-out fee of €150 excl. VAT, covering travel, assessment of the situation and preparation of a quote when an immediate fix is not possible; or €480 excl. VAT when the visit includes both the assessment and the full resolution of the problem. For recurring home maintenance throughout the year, pricing is quoted individually. Every proposal is fully tailored to the needs of your property and the frequency of service you want.
