Alpilles Premium ServicesWater leak or water damage in Maussane-les-Alpilles: what to do before a professional arrives?
A damp patch spreading across the ceiling, a soaked floor near a water supply or a meter that keeps turning when no tap is open can all point to a leak. In a property in Maussane-les-Alpilles, especially one that has been left unoccupied, a few simple steps help limit the damage while waiting for a professional to arrive.
Alpilles Premium Services works with owners and tenants of main residences, second homes and exceptional properties in Saint-Rémy-de-Provence, Eygalières, Maussane-les-Alpilles, Les Baux-de-Provence, Fontvieille and Paradou. Requests from neighbouring villages are considered depending on the address and availability.
When you contact Alpilles Premium Services by phone, text message or through the website, a member of the team assesses the situation with you. They gather the relevant information, call on the most suitable qualified professional within their network and keep you clearly informed throughout the job. You receive a reply within one hour and a visit is arranged within 24 hours, including weekends and public holidays, depending on the nature of the need and availability.
What signs can reveal a water leak?
Several clues can raise the alarm, sometimes well before any water is visible:
- a stain or water mark appearing or spreading on a wall, ceiling or floor;
- blistering paint or a floor or wall covering that is lifting;
- a persistent damp smell in a room;
- a water meter that keeps turning when no tap or appliance is in use;
- the sound of running water or an unusual drop in pressure.
What should you do as soon as you discover a leak?
Where possible, and without taking any risks, a few steps help limit the extent of the damage:
- turn off the main water supply if it is accessible;
- avoid any contact with electrical installations exposed to water and, if it can be done safely, switch off the power to the affected circuit;
- move or protect furniture and vulnerable items nearby;
- photograph the damage, which will be useful for any claim with an insurer.
Why can a leak go unnoticed in an unoccupied property?
In a home where nobody stays for several weeks, a small leak can run for a long time without being noticed. Sometimes it only becomes apparent when the occupants return, by which time the damp has already reached the walls, floors or nearby installations.
What information should you provide to make the intervention easier?
To allow the situation to be assessed quickly, it helps to be able to say:
- where the leak was found;
- when it appeared;
- whether the water supply could be turned off;
- the visible extent of the damage;
- how to access the property.
When should you call in a professional for a water leak?
Calling in a professional is recommended as soon as a leak is suspected or found, however small. A professional can locate the source of the problem, check the condition of the affected installations and prevent lingering damp from causing lasting damage to the building.
For a water leak or water damage at your property, visit our plumbing page for the Alpilles.